FAQs

Helpdesk & FAQs

Welcome to the Brit80s Club Helpdesk. We are committed to providing you with the highest level of service, matching the quality of the heritage garments we stock. Below you will find answers to our most commonly asked questions regarding orders, shipping, returns, and our products. If you cannot find the answer you are looking for, our Customer Care team is always on hand to assist you.

1. Product & Authenticity

Are all the products sold at Brit80s Club authentic?

The item I want is out of stock. Will it be restocked?

How do I know which size to choose?

2. Orders & Payment

What payment methods do you accept?

Can I change or cancel my order after it has been placed?

Will I receive an order confirmation?

3. Shipping & Delivery

Do you ship internationally?

How long will my delivery take?

How can I track my order?

Will I have to pay customs duties and taxes for international orders?

4. Returns & Exchanges

What is your returns and exchange policy?

What are the conditions for returning an item?

How do I arrange an exchange?

What should I do if I receive a faulty or incorrect item?

Still Need Help?

Our dedicated team of menswear specialists is here to assist you.

  • Email: support@brit80sclub.com
  • WhatsApp / Phone: 0818-0297-8080 / 0812-8080-2497
  • Customer Service Hours: Monday – Friday, 09:00 – 17:00 (WIB)

Please allow up to 24 hours for a response during busy periods. We look forward to helping you.